RenewalRadar Growth: sales page for a churn-risk scoring tool

Know which customers are about to cancel, before they tell you.

RenewalRadar pulls usage, billing, support, and engagement data from the tools you already use into one Renewal Risk Score per account, so you see disengagement weeks before the cancellation email shows up.

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14-day trial. No credit card required.

Your customer data already exists. It's just scattered.

When a CSM wants a real read on an account, the information isn't in one place. Billing status lives in Stripe. Account details live in HubSpot or Salesforce. Support history lives in Zendesk or Intercom. Product usage lives in your own analytics. Past conversations live in a Slack thread nobody can find again. Renewal dates live in a spreadsheet someone updates when they remember to.

Each of those tools earned its place when it was added, and each one does its job. The problem shows up the moment a CSM needs the full picture at once, because getting it means five logins, a mental tally, and a guess about which signal actually matters this week.

At 500 accounts, that's manageable. At a few thousand, it becomes work nobody has room for, done on top of the job people already have.

By the time they tell you, the best chance to change their mind has passed.

A customer doesn't cancel in a single moment. They log in less often. A champion who used to reply within a day starts taking a week, then two. A support ticket sits open longer than it should. None of these look urgent on their own, so nobody flags them, and weeks pass while the account quietly disengages.

Then the message arrives: "We're cancelling at the end of the month." By then, the decision is usually already made. The conversation worth having would have happened three weeks earlier, while there was still something to work with.

Across a few hundred accounts, that pattern doesn't show up as a handful of surprises a year. It shows up one account at a time, which is exactly why it's easy to miss.

One score per account, built from signals you already have

RenewalRadar connects to Stripe, HubSpot, Salesforce, Intercom, Zendesk, Slack, and Segment, and combines usage, billing, support, and engagement data into a single Renewal Risk Score for every customer account.

It isn't a new CRM, and it doesn't ask you to move your data anywhere or change how your team already works. It sits on top of the tools you're running now and tells you which accounts need attention today, instead of leaving that discovery to whichever CSM happens to notice first.

A score you can actually explain to your team

Every account gets a score from 0 to 100. The score updates automatically as account behavior changes, and every score comes with the specific reasons behind it.

Illustrative concept data

A CSM looking at Brightway doesn't have to guess why the score is high or open four tools to confirm it. The reasons arrive attached to the number, so deciding what to do next doesn't start with a research project.

• See every account ranked by risk on one screen, instead of assembling the picture across five tools each time you check.
• Find out an account is slipping when the signals move, not at the next scheduled review.
• Walk into renewal conversations already knowing which accounts have been declining.
• See which signals moved and by how much, so you can explain a score change to your VP without going back through the source tools.
• Hand each CSM a defined next action for a specific situation, not a general reminder to check in.

1. Connect your tools. Stripe, HubSpot, Salesforce, Intercom, Zendesk, Slack, and Segment connect through the setup wizard.
2. RenewalRadar builds a baseline for every account from your existing usage, billing, support, and engagement data.
3. The score updates as behavior changes, and you get alerted when an account moves enough to matter.
4. Each alert links to a recovery playbook, so the assigned CSM knows what to do next instead of starting from a blank message.

• Account Health Dashboard Every customer, ranked by renewal risk, on one screen.
• Risk Alerts Notified when an account's behavior shifts enough to move its risk score.
• Renewal Timeline Upcoming renewals shown next to each customer's current health, so you know which conversations need prep first.
• Risk Breakdown See exactly what moved a score up or down. No black box.
• Customer Signals Usage, login frequency, support activity, billing problems, and engagement, tracked continuously alongside renewal dates.
• Recovery Playbooks Predefined actions for situations like a 30% usage drop, a champion gone quiet for 14 days, or a declining account with a renewal 30 days out.

See it against your own accounts

Run the setup wizard, connect the tools you use, and look at the scores RenewalRadar returns for the customers you already know well. If the scores match your read on the accounts you understand, that tells you something about the ones you don't.

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14 days. No credit card required.

The things people push back on

• "Our CRM already tracks customers." Your CRM tracks who your customers are. It generally doesn't tell you that a champion stopped logging in, that a support ticket sat unresolved for a week, or that usage dropped 40% in ten days. RenewalRadar reads those behavioral signals across the tools you already use and turns them into one score, without asking you to replace anything that already works.
• "Health scores aren't reliable. We've tried them before." A score your team can't explain won't get trusted, and an untrusted score won't get acted on. Every RenewalRadar score comes with a breakdown of which signals moved and by how much, so your CSMs can check the reasoning against the account before they act on it.
• "Setting this up sounds like a project." The integrations are prebuilt for the seven tools listed above, and a setup wizard is included. You're pointing RenewalRadar at accounts and systems you already have, not building a data pipeline.
• "We're not big enough to need this." If your team is still catching risk mainly because a CSM happened to notice, that's usually a sign manual monitoring has already become the bottleneck, regardless of headcount.
• "2,290 DKK a month is a lot." Run it against your own numbers. RenewalRadar costs 27,480 DKK a year. If the value of a single account you might otherwise lose to unnoticed disengagement is higher than that, the 14-day trial is where you find out whether RenewalRadar would have caught it in time to matter.

RenewalRadar Growth

2,290 DKK/month

• Up to 2,500 customer accounts
• Unlimited CSM seats
• Account health scoring
• Risk alerts
• Renewal tracking
• Recovery playbooks
• Seven integrations: Stripe, HubSpot, Salesforce, Intercom, Zendesk, Slack, Segment
• Slack alerts
• Historical account-health data

Try it before anything is on the line

• 14-day free trial
• No credit card required
• Setup wizard included
• Cancel anytime

Connect your tools, see real risk scores against your real accounts, and decide whether the picture is useful before you've committed to anything.

• How many accounts does the Growth plan cover? Up to 2,500 customer accounts.
• How many people on our team can use it? Unlimited CSM seats are included.
• Do we need a credit card to start the trial? No. The 14-day trial doesn't require one.
• Can we cancel anytime? Yes. There's no lock-in contract.

See which of your accounts need attention today

Connect your tools, and RenewalRadar will score the accounts behind them using data you're already collecting. The point is that your next cancellation conversation isn't the first time you saw it coming.

Start My Free Trial

14 days. No credit card required.