Website copy, landing pages and email sequences for B2B SaaS.
For founders and marketing teams at B2B software companies. I help explain the product, identify who it serves and give readers the information they need to take the next step.
Not sure where to start?
A site exists and the problem is unclear
Start with a copy audit.The offer, the audience or the difference is unclear
Start with messaging and positioning.
Website copy
Homepage, product and pricing pages that explain what you do and who it's for.
- Who it suits
- Teams launching a new site, or rewriting one that no longer matches the product.
- The problem
- Visitors read a list of features and still cannot tell whether the product is for them.
- Next step
- Send a link to the current site and say which pages are in scope. Get in touch
Deliverables, agreed in scope
- Messaging outline for the pages in scope
- Page copy in a wireframe document
- Implementation notes
What I need from you
- Product access or a walkthrough
- Any existing pages or drafts
- Any customer research you have
Landing pages
Single-purpose pages for campaigns, paid traffic or launches.
- Who it suits
- Teams sending campaign or paid traffic to a page that has one job.
- The problem
- The page has to pick up where the ad or email left off, and carry one offer to one next step.
- Next step
- Send the offer and the campaign the page belongs to. Get in touch
Deliverables, agreed in scope
- Offer and audience brief
- Page copy, with headline variants where agreed
- CTA and form copy
What I need from you
- The offer, and where the traffic comes from
- The ads or emails that lead to the page
- Product access or a walkthrough
Concept landing-page headline"One more small thing" now has a price, a deadline, and an approval.
Read the project: ScopeDeck landing pageProjects that show itScopeDeck: ScopeDeck landing pageSignalNest: SignalNest landing pageTaskLoom: TaskLoom landing pageRenewalRadar Growth: RenewalRadar sales page
Email sequences
Onboarding, nurture and re-engagement sequences, with a clear purpose and next step for each email.
- Who it suits
- Teams helping trial users get started, following up with leads or inviting customers back.
- The problem
- Each email needs a reason to arrive, useful information and a clear next step. The sequence needs to connect those steps.
- Next step
- Send the emails you have, the events that trigger them and the action you want readers to take. Get in touch
Deliverables, agreed in scope
- Sequence map with timing
- Subject lines and preview text
- Full email copy
What I need from you
- The audience, what triggers the sequence and what readers should do next
- The emails you send today
- Product access or a walkthrough
Five steps, four people, no owner
Each step takes two minutes. The gaps between them take two days.
Intended action: Map one workflow with the worksheet
Projects that show itRevisionDesk: RevisionDesk onboarding emailsFlowPilot: FlowPilot nurture emailsFlowLedger: FlowLedger welcome sequence
Supporting services
Groundwork before the writing, or a review of what exists
Messaging and positioning
A written foundation for the copy: the audience, their problems, current alternatives, the product’s difference and the evidence behind its claims.
What it covers
- Audience
- Customer problems
- Current alternatives
- Differentiation
- Message order
- Supporting evidence
- Example copy, optional and agreed per project
Sample from ContextGrid Concept projectWorking category lineDecision records for the whole company, without anyone writing them.
Read the project: ContextGrid messaging and positioningCopy audits
A structured review of an existing page or funnel with prioritised fixes.
What it covers
- Annotated excerpts
- Assessment criteria
- Prioritised recommendations
- Proposed edits
- Limits of the assessment
Sample from ClientHarbor Concept projectFrom the first findingNaming the limitation is a positioning asset here, not a weakness.
Read the project: ClientHarbor copy audit
Process
Agree the brief and scope
We agree what is being written, who it is for, what it should achieve and what is included, before any writing starts.
Research the product and audience
A product walkthrough, the existing pages, and whatever customer research exists: calls, reviews, support questions. I list anything I cannot find out as unknown.
Develop the message structure
Before drafting, I set the order of the argument: who the copy is for, the problem, what the product does about it, the proof that exists and the next step.
Draft
A first draft in a shared document, with notes on each decision.
Revise against agreed feedback
Revisions follow the feedback we agreed on in the scope.
Deliver organised copy
Copy handed over page by page or email by email, with implementation notes for whoever builds it.
Working terms
- Scope
- Agreed before work starts: what is written, what is included and the revisions that come with it.
Questions asked before a project starts
- What happens after I contact you?
- I ask about the product, the audience, the goal for the project, and any research you already have. Then I tell you what I would write or change, and what the scope would look like.
- Can I ask for edits?
- Yes. Revisions are part of the scope we agree before writing starts.
- Can you work on just one page or email sequence?
- Yes. Projects can be scoped individually. A single landing page or one sequence is a normal place to start.
- Can we work together again after the first project?
- Yes. If the first project goes well and you have more copy to work on, we can discuss the next project or an ongoing arrangement.
- Are the projects on this site client work?
- No. These are self-directed concept projects for fictional products. Each project page explains the work and its concept scope.